Windows 10 FAQs

1. What are the system requirements for Windows 10?

According to Microsoft, devices “qualified” to run Windows 10 need to be a PC or tablet with a 1GHz processor or faster, 1GB of RAM for 32-bit machines or 2GB for 64-bit machines, 16GB hard disk space for 32-bit machines or 20GB hard disk space for 64-bit machines, a DirectX 9 or later graphics card with a WDDM 1.0 driver and an 800 x 600 display or better. For more details, go to Microsoft’s Windows 10 specifications page. If your system doesn’t qualify, then you’re going to have to upgrade your hardware before you upgrade your operating system. (Or, just buy a new computer with Windows 10 already installed.)

2. What is the “free upgrade” offer from Microsoft?

Windows 7 and Windows 8/8.1 users get a free upgrade to Windows 10. You don’t have to upgrade, but if you want to enjoy the free upgrade you would have to do so soon. (The clock started on July 29, 2015 and the deadline is July 29, 2016.)

3. Will Nextrio install the upgrade for free?

No, upgrading existing PCs to Windows 10 requires planning, testing and technical expertise which Nextrio estimates will take an average of 2-3 hours per machine, depending on the age and sophistication of your integrated applications and equipment.

4. How  can I schedule an upgrade?

Contact your account manager or call 520.519.6301. A Nextrio representative will answer your questions, scope the project, and provide you with a quote.

5. Can a Windows 10 upgrade happen without my approval?

The installation software for your Windows 10 upgrade may download automatically on your PC, however it cannot install itself without your knowledge or permission.  We recommend you plan your  upgrade to Windows 10 as a company initiative, rather than empowering users on an individual basis. This way you can plan for any upgrade-related expenses.

6. If I buy a new PC today, will I get Windows 10?

Most vendors are shifting to shipping PCs with Windows 10. If you purchase your PC from Nextrio you may select Windows 7 or Windows 10. Buying a machine with Windows 10 pre-installed is a great way to insure hardware compatibility, however application and peripherals (printers, etc.) still need to be verified as compatible before installation.

7.  What edition of Windows will I get as part of this free upgrade?

The simple answer is that Microsoft’s offer is to upgrade to like editions.  For example, if you currently own Windows 7 Pro, you will be upgraded to Windows 10 Pro edition.

8. How much does Windows 10 cost?

The estimated retail prices for Windows 10 Home is $119.99 and Windows 10 Pro is $199.99.

9. Do I have to upgrade?

Beyond the appeal of new features and functionality, businesses are adjusting to the reality that older operating systems will retire and expire faster than they used to. It’s now critically important for security and compatibility with other hardware and software that your systems be modern and supported. However, Windows 7 and Windows 8.1 as operating systems will continue to be supported for some time. Nextrio encourages you to weigh the costs to upgrade against the  age of your equipment and its expected useful life.

(for more FAQs, check out Microsoft’s site: