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Tips to Educate Staff when Rolling out New Technology

By Nextrio on December 11th, 2014 Facebooktwittergoogle_plusredditlinkedinmailby feather

164123455New technology should help make your business more efficient and productive, but it’s only productive if people know how to use it. If you’re thinking about incorporating new types of technology to your company’s IT, use the following tips to educate your staff about the changes.

Develop a Technology Plan

Outline how the new technology integrates with legacy technology within your business, and the work flow that impacts employees.  Identify the roles staff members play with regard to using the new technology and develop a plan to introduce the new benefits and features, reason for the addition, and impact on users.

Ask for Help from a Small Group of Employees

It’s best to test out the impact of new technology with a small test group. Create a small, representative group to experience the new technology, and encourage feedback through a Q&A process.  These individuals will become champions and power users for the company-wide rollout, as they help resolve potential user issues and create training content for a full rollout.

Set Up a Training Schedule

Now it’s time to roll out the new technology through the rest of the organization.  Depending on the complexity of the technology, training should be developed in phases so users can absorb the content.  Repetition of content, hands-on training, and written instructions to meet the needs of different learners will generate the best results.

Whether you need help with your technology plan or with your user training, Nextrio is here for you. We are a Tucson-based technology solutions company that can help you optimize your IT department and improve your company’s productivity. To learn more about our services, call (520) 519-6301.