2011 was not a great year for Sony thanks to a series of natural disasters affecting manufacturing and overall slow sales, but the most incredible loss for Sony in 2011 by far was the massive PlayStation data breach that took place in April of that year. The breach was followed by a 23-day system outage that limited the use of PlayStation systems around the world, preventing access to many games and streaming services. Below you can get a look at how one of the largest electronics companies on the planet became the victim of this huge breach.
77 million accounts compromised
The attack on the PlayStation Network took place between April 17 and April 19 of 2011, which led to the temporary shutdown of the network on April 20. It was on May 4 that Sony announced that personally identifiable information from every one of PlayStation Network’s 77 million accounts had been leaked. The delay in sharing the news of a data breach to customers caused additional uproar from users already frustrated with the network outage.
PlayStation Network suffered an outage lasting 23 days, during which time many promises to get online services running were not met. Following the restoration of service, Sony offered packages of free games, services and premium content to the 77 million affected customers, which contributed to a $5.7 billion loss in 2011.
Sony came under fire with a series of lawsuits, concerns from government officials around the world, and criticism concerning the lack of encryption for users’ personal information. While credit card information was encrypted, user passwords and other information were not, leading to the breach caused by hacking collective, Lulzsec.
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This article is part of our collection of WORLD FAMOUS SECURITY BREACHES!