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Qualities to Look for in an Excellent IT Provider

By Nextrio on July 20th, 2014 Facebooktwittergoogle_plusredditlinkedinmailby feather

As every business owner knows, IT resources have a huge impact on day-to-day operations. When your business is looking for a managed IT services provider, you will want a reliable, experienced company you can count on. Here are some qualities of leading IT service providers.

The Right Support for You

Even when you sleep, it’s good to know your IT infrastructure can be managed and monitored. The option of online and/or onsite support is also valuable as it provides flexible options when troubleshooting your systems.

Unbeatable Customer Service

An IT services provider that has a strong sense of accountability and professionalism is sure to have a high standard of customer service. Look for an IT company that focuses on its relationships and prides itself on having friendly, approachable staff. You might also explore the company’s website or search online for customer testimonials.

Ample Experience

Choose a managed IT services provider that is reputable in your local community and works with other clients in your industry. Consider the depth and breadth of technical expertise, and ensure the provider can scale up or down depending on your needs.

Comprehensive Services

To ensure IT continuity and dependability, you will want to choose a company that serves as a one-stop shop. Your IT services provider should act as your strategic partner and offer an array of services, including server management, network support, managed security, data backup and storage, data migration, virtualization, user training, and more. Small businesses can especially benefit from partnering with an IT company that offers CIO-level engagement.

With Nextrio, you will find all of these qualities and more. Since 2002, we have been providing professional IT network services for more than 1,000 small and medium-sized organizations throughout Tucson and the Southwest. Our experienced engineers and technicians are always available to offer their support and expertise. For more information on our strategic IT planning and managed IT services, call us at (520) 519-6301.