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How to Make User Training Effective

By Nextrio on August 11th, 2014 Facebooktwittergoogle_plusredditlinkedinmailby feather

120172739New technology makes it easier than ever to conduct business. However, it can be difficult for you and your staff to catch on to the functionality of new technology. Use the following tips to create user training that’s informative, helpful, and easy to apply.

Think About Your Audience

Everyone thinks and learns differently, which is why it’s hard to create one uniform presentation that can effectively teach everyone about a new system. If you can tailor the training to your employees’ needs, it will be much more effective than if you give one general presentation.

Use Realistic Examples

Some people are tactile learners and learn by doing. Examples can become a useful tool for employees who need to try a task to learn it. You should add some interactive examples into your presentation to ensure that everyone has a chance to test out a new skill or system before they are expected to use it in an actual work setting. Your examples must directly relate to how a person will use this new skill on a daily basis otherwise it might not be helpful.

Make a Transition from the Old System

One of the best ways to give your staff a quality introduction to the new system is to show them how it relates to and differs from the old system. When you compare it to a system that they already understand, it will be much easier for them to make the leap toward the new one.

If you’re not sure how to effectively develop and deliver user training for your staff, Nextrio can help. As one of Tucson’s top IT companies, we provide user training services that can help you and your staff figure out how to get the most out of your technology. Call (520) 519-6301 to learn more about our services.