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How to Avoid IT Outsourcing Mistakes

By Nextrio on April 12th, 2015 Facebooktwittergoogle_plusredditlinkedinmailby feather

ThinkstockPhotos-87687000Focus on your strengths. As a business grows, it’s tough to be good at everything and making permanent staffing commitments might not be feasible. One area of your business that is a great candidate for outsourcing is your day-to-day IT management. Placing the management of your IT support and management in the hands of experienced professionals, allows your staff to focus on what they do best for your business.  However, selecting the best partner to manage your IT takes consideration to avoid common pitfalls in the process.

Look at Long-Term Value

When selecting any key business partner to work with, consider the long-term value to your business. Selecting the right outsourced IT management consultant should be taken as seriously as when selecting your accountant or attorney. Ensure that the IT Company’s services align with your long-term business goals, taking time to develop scalable, smart and comprehensive solutions to your IT needs.

Reputation is Everything

Don’t forget to check references, and look for feedback from reputable sources that aren’t just provided as references. Treat any prospective outsourced IT company as you would any employee looked at for consideration. Determine the level of IT support they provide, such as having customer service representatives, timely communication, and a dedicated team-approach. The cost of making a bad choice could be significant.

Aren’t all IT Services the Same

It might seem prudent to partner with the lowest cost provider, as all IT services are the same. Wrong! Make sure you compare apples to apples, such as service levels and what’s included with each proposal. Also, consider the value of the services based on depth and breadth of experience and overall understanding of the intersection between business and technology. Also, make sure the level of security you need for your type of business is being met or exceeded, to adhere to compliance rules and regulations.

Are you looking to outsource the management of your company’s IT in Tucson or Southern Arizona? Nextrio offers the IT management solutions you need to ensure success, from managed desktops and servers to backup, storage, security and managed Wi-Fi. Check out our website or give us a call at (520) 519-6301 for more information today.