Managed Backup Makes a Difference at Construction Firm

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By on November 9th, 2011

Industry of Company for which service was provided: Construction

Business Need Solved: Cloud, Managed Services

Technology Services provided: Backup

The construction industry was once notorious for its time-consuming and paper-reliant processes. Rolled-up blueprints, stacks of forms and contracts, and complicated timelines and budgets were slow, complex, and frustrating. However, as more and more companies incorporate new technologies, these processes are becoming more streamlined. Construction firms, like many small businesses, are beginning to recognize the benefits of design and imaging software, communications systems, project and workflow management programs, and other IT solutions to improve their businesses’ productivity.

A rapidly growing construction firm headquartered in Tucson, is one such example. With locations all over the west from Texas to California, it is vital for the firm’s staff to have a dependable communication
network that allows them to effectively share information within each office as well as between multiple job sites. They rely on a network of about 20 computers, both in the office and in the field.

The firm had problems with an old server from their previous IT provider, and needed help getting it to work. The company partners also saw a need for new and improved technology that would streamline workflow and maximize productivity. These issues greatly slowed the company’s processes and transmittal of information. Like most business owners, they had no time to fix the existing problems, much less research the best new solutions.

As the owner says, “We’re just too busy to learn the ins and outs of IT— that’s why we went to Nextrio.” They needed an IT specialist to clean up the current computer problems, and also be available to help with future ones.

The firm was referred to Nextrio, who jumped right in to resolve the problems at hand. One of the services Nextrio provides to the firm is Managed Backup Services — a secure, fully automated backup and data archiving solution for local and wide area computer networks. Nextrio Managed Backup creates a full system image of the firm’s server and will allow Nextrio engineers to recover anything from individual files to the entire system in the event of file corruption or a system failure. A subset of the backed up files, those necessary to run their financial and accounting software, is also sent electronically to Nextrio’s data center to be backed up offsite. The owner likens Managed Backup to IT “insurance,” noting “it’s an investment, but well worth it!” The company also now has remote access for laptops in the field, and employees are able to send paperwork back and forth instantly, making their job and bid management process much faster and easier.

Nextrio makes sure their IT is up and running 24/7.  Today, the firm’s IT network has become an important component of their growth and profitability. Having Nextrio Managed Backup gives the firm peace of mind, letting them focus on their daily business. Communication between headquarters and remote sites is streamlined, data systems are stable, secure, and productivity continues to improve. The owners agree that having more effective IT management has facilitated the growth of their company, and will continue to make growth easier and smoother.

“We’re very happy with Nextrio!” says the owner. “They don’t just handle us, they take care of us.”